Welcome to the 97th Week in eCommerce Data, where Friday begins with a dose of ecommerce data. In this week’s roundup, we focus on the funding of digital transformation and artificial intelligence. Plus, other ecommerce news from elsewhere!
 

Key ecommerce data
 

$4.4 trillion

the amount that is set to be spent on digital transformation among businesses, spurred on by monumental changes in buying behavior and supply chain disruption brought by the pandemic. 

12% drop

in worldwide artificial intelligence (AI) funding during the first quarter of 2022, representing $15.1 billion, which has helped to transform multiple industries from commerce and healthcare to logistics. 

2/3

of consumers who say that they want a personalized digital experience, according to one survey, as the desire for personalized journeys turns into general demand. 

4 million households

Walmart is expanding its drone-delivery service across 6 states this year, with deliveries in 30 minutes or less. 

14% cut in headcount

of Turkish delivery firm Getir, while Berlin-based startup Gorillas are letting 300 employees go, as economic fears are making grocery delivery firms putting the brakes on growth. 

4.7 rating

or above is needed from shoppers to be able to get prioritization for ‘batches’ as Instacart announced a revamp of its customer ratings system. 

41% of digital shoppers

have stated that they are very likely or extremely likely to drop a brand if the trust of that brand is deemed damaged. 

59% of digital shoppers

would lose trust in a business after having an unsatisfactory experience.