
This Week in eCommerce Data: February 25th, 2022
- ArganoUV
- This Week in eCommerce Data

Welcome to the 86th Week in eCommerce Data, where Friday begins with a dose of ecommerce data. In this week’s roundup, we look at personalization ambitions, ecommerce complaints, and the subscription market. Plus, other ecommerce news from elsewhere!
Key ecommerce data
1/3 of B2Bs
are planning to either upgrade or switch ecommerce platforms, while 18% of retailers also plan to upgrade or replatform.
39% of digital shoppers
are making more complaints against ecommerce stores – one consequence of the surge in ecommerce shopping.
60% of merchants
now let consumers create and manage their own digital profiles, used for personalization capabilities.
81% of households
receive subscription boxes in the UK. In 2020, 65% received parcels, signifying a strong increase in the subscription market – worth $528 million last year.
$100 billion
the amount of funding in global retail technology last year, more than twice the 2020 amount.
-9%
the decline in active annual buyers on eBay during the last quarter, representing around 147 million shoppers.
10% growth
in Alibaba’s latest quarterly figures, the slowest quarterly year-on-year growth since its listing in the US in 2014.
$2.2 billion
the valuation of Bloomreach, the company that provides personalization tools for businesses’ customer journeys.