The past year and a half has been difficult for commerce and devastating for certain industries such as travel, tourism, and hospitality.
It was the IT sector that saw such a monumental shift in business processes as well as work patterns.
Bucking the trends of economic downfall and slides into great uncertainty, the IT sector has soared in productivity by adapting to different models of working, including staff augmentation.
Looking back to the alcohol gel-free days of the pre-Covid era, IT leaders would typically choose staff augmentation when they were short of in-house resources.
And then, with the development of social distancing and home office implementations, IT companies were no longer able to separate their in-house workforce from their remote workforce – whether that be staff augmentation or offshoring.
The facts
According to Statistica, the international outsourcing market represented $92.5 billion pre-pandemic. However, during the pandemic, the IT staff augmentation industry ballooned to $132.9 billion. Because of the strict lockdown measures, companies have been driving deeper into their digital landscape and expanding their cloud services for both their employees as well as their augmented team.
International spending on outsourcing recruitment stood at $15 billion in 2019 and grew throughout 2020 to $18 billion.
By the time that 2021 comes to an end, the It outsourcing market is forecast to hit $413.7 billion.
In addition, Gartner found that revenue streaming from cloud services increased from $214.3 billion to $249.8 billion. While a report from Research and Markets discovered that in 2019, global revenue from the outsourced customer experience market hit $78.8 billion and rose throughout the pandemic to $82.6 billion.
These facts and figures demonstrate that the pandemic has strengthened IT companies’ relationship with staff augmentation.
Pre-pandemic
Prior to the pandemic, organisations had outsourced their project development to broaden their in-house team. Startups expanded their capacity to fill in the gaps. One of the best things about staff augmentation is that due to their expected particular skill set and experience, they are capable of grasping complex projects and processes as well as shadowing patterns of in-house teams.
Factors to keep in mind
With the way in which work has changed, the leaders of IT organizations have to keep in mind a handful of factors when it comes to expanding their capacity through staff augmentation.
The approach
During the pandemic, change the approach you have towards staff augmentation. There is essentially one pathway forwards: choose a staff augmentation agency that has a track record of delivering successful projects for both enterprise and medium businesses.
To leverage the benefits of the staff augmentation model, the ideal scenario would be to find a trustworthy agency.
Helping to manage pandemic challenges
There is a bundle of benefits that come with staff augmentation that can help organizations manage the challenges that have emerged from the pandemic.
With the pandemic having transformed the way we work, companies have had to adapt to big changes and keep pace with implementing the right solutions for the right time – with one of these being staff augmentation, which is going to be a key business model even after the pandemic is fully over.
