Blurred background image

Hybris vs Salesforce Commerce Cloud: How Much Customization Do You Want?

Hybris vs Salesforce Commerce Cloud: How Much Customization Do You Want?

Hybris and Salesforce Commerce Cloud, on the surface, seem very similar. Both are, in general, high-end ecommerce platforms, both industry-leading platforms, and both from industry-leading companies.

But which trade-offs will push you to choose one platform over the other for your ecommerce install?

The answer requires some stepping back. Both pieces of software were built with very different intentions.

A key point about Hybris is that a license to use it costs approximately $1 million. (You read that right!). And it was built from the ground up for companies that can afford $1 million in licensing fees alone.

Compare this to Salesforce Commerce Cloud. The cheapest installs start at $150,000 — which makes it very affordable for companies for whom $1 million in licensing fees alone is a far stretch.

This is the key starting point for a few reasons. One is that if you don’t have a million dollars in licensing fees, don’t even think about it and the decision is made now!

There’s another key difference between Hybris and Salesforce Commerce Cloud. As the “Cloud” in “Commerce Cloud” implies, SFCC is hosted entirely on Salesforce’s servers. You don’t have to worry about system administration or, what they’re now calling, “dev-ops.”

Since Hybris is hosted by you, you need your own infrastructure to host it and manage it: server farms and dev-ops to manage the scaling up and performance. Hybris is well-suited for companies that already have that in place — and if you’re going to build out of your own hosting environment, you may want to consider Salesforce Commerce Cloud, which has already done that.

You, wise reader, are probably thinking: “So much more expensive! And you have to host it on top of that! Why would anyone even use Hybris?”

And the answer is: Hybris offers extensive customization that the other platforms, including Salesforce Commerce Cloud don’t. In fact, it is designed to be deeply customized.

For example, it doesn’t even have a deep dashboard nor a real product information management system — because the starting assumption is that your developers will build out the dashboard that you actually want.

Contrast this with Commerce Cloud, for example, which has endless dashboards for everything. Well, seemingly everything.

But as Spiderman’s Uncle Ben said, “With great power comes great responsibility”. So much is customizable that it’s easy to press the wrong button and… boom

In conclusion: if you have a 7- or 8- digit budget, your own competent server farm, devops and (Java) development teams, and you want something deeply customizable and you’re ready to deeply customize it — then Hybris is for you. If not, you may want to consider Salesforce Commerce Cloud. 

PS: UV is one of the world’s leading Salesforce Commerce Cloud integratorsContact us to see how we can work together.

Related Ideas

If you got value from this article, you may enjoy these other articles, as well. We’re always adding value!

Key features of SF Commerce Cloud And Why It’s Our Favorite eCommerce Platform
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

Key features of SF Commerce Cloud And Why It’s Our Favorite eCommerce Platform

What are the key features of SF Commerce Cloud that can take your ecommerce to the...
Challenges for Salesforce Commerce Cloud
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

Challenges for Salesforce Commerce Cloud

The good and the bad; the triumphs and the difficulties. We confront the biggest challenges that...
Smoother, Seamless, Faster: Salesforce Commerce Cloud’s New Order Management System
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

Smoother, Seamless, Faster: Salesforce Commerce Cloud’s New Order Management System

Order management systems can become cumbersome. So SF Commerce Cloud’s Lightning OMS gives customers greater control...

Latest ideas

Our latest thinking about SF Commerce Cloud.

What Analytics does Salesforce Commerce Cloud Provide?
  • United Virtualities: We are UV
  • Salesforce Commerce Cloud 101: A Beginner's Guide

What Analytics does Salesforce Commerce Cloud Provide?

Data analytics are at the core of business strategy, and Salesforce Commerce Cloud has functions to squeeze out meaningful data. [...]

Managing Situations “When Complexity Abounds and Human Issues are Complex”
  • United Virtualities: We are UV
  • Salesforce Commerce Cloud

Managing Situations “When Complexity Abounds and Human Issues are Complex”

Mike Couch, from Couch & Associates, sparks discussion on the art of managing complexity, from the human to the technological level. [...]

In Times of Crises: Assess your SFCC Site and Communicate to Customers
  • United Virtualities: We are UV
  • Salesforce Commerce Cloud

In Times of Crises: Assess your SFCC Site and Communicate to Customers

How can you keep your Salesforce Commerce Cloud site running smoothly during times of crises, and how to communicate with your customers? [...]

Let's team up.
Talk to us!

UV has acquired SFCC & AEM specialist dev shop, Sawyer EffectLearn all about it!
How Do I Choose The Right Salesforce Commerce Cloud Tech Partner? Find out in our free eBook, "The Definitive Guide to Choosing The Right SFCC Tech Partner For You"