Blurred background image

Follow the Paper Trail: Why Dive into the Internal Structure of an SFCC Tech Team

Follow the Paper Trail: Why Dive into the Internal Structure of an SFCC Tech Team

Take a microscope and apply it to any business and you’ll discover — much like drifting snowflakes settling on the ground — they are all unique when it comes to their processes.

This may be reasoned due to the blending of pre-set structures that are then expanded with spontaneous measures that were needed after running into specific problems of an individual business. And because each business is run differently, these spontaneous measures can be highly specific.

Follow the Paper Trail: Why Dive into the Internal Structure of an SFCC Tech TeamThe documentation of these processes is particularly of interest if you are searching for a dev team to create and manage your next Salesforce Commerce Cloud installation. Why? Because during your search, these process documents unlock the view of the internal culture of a company, and reveal the cogs and machinery that lie underneath the polished surface.

There is a balance to be struck between overburdening internal processes and its other extreme of lacking even the most basic internal processes (like who do you report to if X happens?). Working within an environment that is heavy-handed with processes risks stagnating into a monstrous, slow-moving bureaucratic machine.

Measuring the right balance is not an exact science tooled with mathematics. You can’t simply divide company size by your current number of processes to calculate how close you are to a golden number (if only it were so simple).

The challenge for smaller and particularly younger companies — who hit the ground running and do great work — is that they begin life without many processes, and as they begin to take on more clients and grow, they naturally evolve into a big business with stacks of processes.

What this means for your business, who is on the lookout for a SF Commerce Cloud dev team, is deeply personal. Your objectives will be specifically attuned to your needs; you want the right partner for you. Evaluating a team’s processes (or lack thereof) will not reveal an automatic good or bad score. Perhaps a partner with slightly more processes is the right fit for you — if you want the assurance of each decision moving through a structured ladder of authorization; or a team with few processes in place may be more compatible — if you feel that will streamline and quicken the project.

Follow the Paper Trail: Why Dive into the Internal Structure of an SFCC Tech TeamThe path most often taken is to choose a mid-sized tech team who will have all basic processes covered, but don’t stray towards creating a burdening bureaucracy. And because any process is documented, it is as easy as asking the team for an example of their internal working. Of course, sensitive documents aside, a serious business should be more than happy with this request to share relevant information. And if they refuse to be transparent about it, consider it a yellow card.

Once these docs are in your hands — or on your laptop screens — you can dig in and access whether their internal processes align with your needs, and whether they are the best fit for you and your company goals.

PS: UV is one of the world’s leading Salesforce Commerce Cloud (Demandware) tech teamsContact us to see how we can work together.

Related Ideas

If you got value from this article, you may enjoy these other articles, as well. We’re always adding value!

Jewelry is Staging a Comeback After a Rocky 8 Months
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

Jewelry is Staging a Comeback After a Rocky 8 Months

Is the jewelry industry set for an end of year comeback?
eCommerce on Tour: Sales Driving Upwards in Latin America
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

eCommerce on Tour: Sales Driving Upwards in Latin America

What is the state of ecommerce in Latin America? And where is it heading towards? ...
Just in Time: Deliveries Over the Holidays
  • United Virtualities: We are UV
  • Commerce
  • Salesforce Commerce Cloud

Just in Time: Deliveries Over the Holidays

How delivery services performed over the holiday season.

Latest ideas

Our latest thinking about SF Commerce Cloud.

Lenovo Leverages Adobe Experience Manager
  • United Virtualities: We are UV
  • Adobe Experience Manager
  • Commerce

Lenovo Leverages Adobe Experience Manager

On its way to becoming one of the world’s leading tech companies, Lenovo began to leverage Adobe Experience Manager....
This Week in eCommerce Data: January 15th, 2020
  • United Virtualities: We are UV
  • Commerce
  • This Week in eCommerce Data

This Week in eCommerce Data: January 15th, 2020

This week’s ecommerce round up focuses on ecommerce in 2021, social media digital sales, plus more.
Adobe Experience Manager Part of Home Depot’s Toolbox
  • United Virtualities: We are UV
  • Adobe Experience Manager
  • Commerce

Adobe Experience Manager Part of Home Depot’s Toolbox

How Home Depot uses Adobe Experience Manager to get on top of ecommerce.

How can we achieve
awesomeness together?


UV has acquired SFCC & AEM specialist dev shop, Sawyer EffectLearn all about it!