There are some traits that, if they could be universalized, would go a long way to create the utopia that John Lenon was trying to forge through music. Peace, love and harmony are core ingredients. Others are more easily shaped into the workings of good business relationships, such as integrity.
This latter quality is absolutely fundamental when it comes to the chemistry of your business and your Salesforce Commerce Cloud (Demandware) agency. Openness and transparency are some of the attributes to integrity, along with honesty, which is needed when faced with adversity.
This is the cocktail that the very best tech teams and software specialists contain. And while it’s not quite the record-breaking, 71-ingredient Commonwealth cocktail, these core elements are the ones to keep in mind.
No company wants to work with a dev team that lacks integrity, but one challenge is to accurately evaluate its level. And this immaterial value is more difficult to attribute to a whole organization instead of a single person, as what is an organization but a bundle of diverse individuals.
The most effective method is to select the leadership of the tech consultancy along with the dev team that is going to implement your Salesforce installation.
So how should you go about evaluating a potential partner? One good technique is to treat it exactly like that: like you’re cautiously searching for the special one. And with that in mind, when you meet potential matches, stretch out the dating period to allow for deeper connections to burrow.
A longer time period can truly construct solid foundations that are built on confidence and trust. Of course, salespeople enjoy pushing for a sale, with sweet soundings of one or two digit percentages cut off the price compared to other rivals. But price isn’t everything. Especially if it’s deceiving and leads to ballooning costs later on down the road.
Make deeper roots, get to know them both professionally and personally — up to a certain point; there’s no need to share your deepest and darkest secrets! But you’ll be able to understand their personalities, ways of thinking, and their values. In short, everything that can lead you to answer the question of integrity.
So when you’re on the “dating” scene, searching for your next Salesforce Commerce Cloud development and strategy team, attempt to vet them for their honesty, transparency, and integrity.
PS: UV is one of the world’s leading Salesforce Commerce Cloud (Demandware) specialists. Contact us to see how we can work together.